Refund and Cancellation Policy

Effective Date: 07-08-2025
Website: https://guhanastro.com

At Guhan Astro, we value your time and ours. Please read this policy carefully before booking a consultation.


1. Cancellation

  • You may cancel your booking up to 24 hours before the scheduled consultation time for a full refund.

  • Cancellations made within 24 hours of the consultation will not be eligible for a refund.

  • If you are unable to attend, you may request a reschedule (one time only) at least 24 hours in advance.


2. Refunds

Refunds will be issued only in the following situations:

  • If you cancel within the permitted cancellation window.

  • If Guhan Astro is unable to provide the consultation due to unforeseen circumstances.

  • If the service delivered is materially different from the description provided on our website.


3. Non-Refundable Cases

We do not provide refunds:

  • Once the consultation has been completed.

  • If you miss your scheduled appointment without notice.

  • For dissatisfaction based on outcomes β€” astrology is a guidance service and results are subjective.


4. Refund Request Process

  • Send an email to astrologer@guhanastro.com with your booking details and reason for refund.

  • We may request additional information before processing.

  • Approved refunds will be processed and credited within 5-7 business days via the original payment method.


5. Contact

πŸ“§ Email: astologer@guhanastro.com
πŸ“ž Phone/WhatsApp: (+91) 7598244047
🌐 Website: https://guhanastro.com